If you have any queries about the website or what HEFCW does, please feel free to contact us.
Higher Education Funding Council for Wales, Tŷ Afon, Bedwas Road, Bedwas, Caerphilly CF83 8WT
Route A www.caerphilly.gov.uk/CaerphillyDocs/Transport/A_30-08-2016.aspx runs hourly from Cardiff to Graig y Rhacca, via Caerphilly and Bedwas.
The nearest train station is in Caerphilly. However, if coming any distance on Great Western route via Newport station, it’s probably quicker to alight at Newport, and get a taxi to Bedwas (approx 30 minutes).
The number 50 bus (Operated by Stagecoach in Wales) goes from Caerphilly station to Bedwas every 20 minutes. Route J (Operated by connect2) also goes from the station to Bedwas. Contact Traveline Cymru 0800 464 0000.
HEFCW is committed to working in an open and accountable way, and to responding positively to any complaints by improving procedures, correcting mistakes and learning from experience.
We envisage that most complaints can be resolved by the member of staff responsible for delivering the service. However, there may be situations where this is not possible and in these circumstances we would like the opportunity to put matters right before any other remedy or action is considered.
These procedures set out how we will try to resolve such complaints.