Contact us

If you have any queries about the website or what HEFCW does, please feel free to contact us.

General enquiries

Write to us

Higher Education Funding
Council for Wales

Tŷ Afon
Bedwas Road
Bedwas
Caerphilly
CF83 8WT

Email us

Telephone

029 2085 9696

Fax

029 2085 9700

We welcome correspondence in Welsh or English.

HEFCW organisational structure: Organisation Chart

HEFCW departments

Equality and diversity

GO Wales

atwe@hefcw.ac.uk
029 2085 9743

Institutional assurance

Prevent

Research and innovation

Funding

info@hefcw.ac.uk
029 2085 9642

Human resources

Press enquiries

info@hefcw.ac.uk
029 2085 9667

Regulation and designation

Statistics

HEstats@hefcw.ac.uk
029 2085 9720

Map and directions

Higher Education Funding Council for Wales, Tŷ Afon, Bedwas Road, Bedwas, Caerphilly CF83 8WT

  • At junction 32, take the A470 exit to Cardiff/Caerdydd/Merthyr Tydfil/Merthyr Tudful
  • At Coryton Gyratory/Coryton Roundabout, take the 1st exit
  • Turn right onto Northern Ave/A470.
  • Continue to follow A470
  • Take the A4054/A468 exit towards Trefforest/Caerphilly/Caerffili
  • At the roundabout, take the 3rd exit onto Caerphilly Rd/A468
  • At the roundabout, take the 3rd exit onto Caerphilly Rd/A468
  • At the roundabout, take the 2nd exit onto A468/A469/A488
  • At the roundabout, take the 2nd exit onto A468/A469
  • At the roundabout, take the 4th exit onto A468
  • At the roundabout, take the 1st exit and stay on A468
  • At the roundabout, take the 1st exit onto Bedwas Rd/A468
  • There is a brick building on the right. Turn right at the traffic lights into the car park.
  • Arrive: Tŷ Afon, Bedwas Rd, Bedwas, Caerphilly CF83 8WT

Route A www.caerphilly.gov.uk/CaerphillyDocs/Transport/A_30-08-2016.aspx runs hourly from Cardiff to Graig y Rhacca, via Caerphilly and Bedwas.

  • Leave the M4 at junction 28, and take the 2nd exit, Forge Rd/A467 (signs for Risca/Brynmawr/A467)
  • At the roundabout, take the 2nd exit onto Forge Rd/A468
  • At the roundabout, take the 1st exit onto Caerphilly Rd/A468 for approx. 7 miles.
  • Continue to follow the A468.
  • Turn left at the traffic lights after Bedwas Rugby club, and enter the car park for Tŷ Afon.
  • Arrive: Tŷ Afon, Bedwas Rd, Bedwas, Caerphilly CF83 8WT

The nearest train station is in Caerphilly. However, if coming any distance on Great Western route via Newport station, it’s probably quicker to alight at Newport, and get a taxi to Bedwas (approx 30 minutes).

The number 50 bus (Operated by Stagecoach in Wales) goes from Caerphilly station to Bedwas every 20 minutes. Route J (Operated by connect2) also goes from the station to Bedwas. Contact Traveline Cymru 0800 464 0000.

Complaints

HEFCW is committed to working in an open and accountable way, and to responding positively to any complaints by improving procedures, correcting mistakes and learning from experience.

We envisage that most complaints can be resolved by the member of staff responsible for delivering the service. However, there may be situations where this is not possible and in these circumstances we would like the opportunity to put matters right before any other remedy or action is considered.

These procedures set out how we will try to resolve such complaints.