This website should be a source of information for all and should not exclude anyone through design. We have made our website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

New documents we publish to access our services should be fully accessible. Email if you need information on this website in a different format. If you find any problems with accessibility regulations, contact

Accessibility statement for

This accessibility statement applies to the website

This website is run by the Higher Education Funding Council for Wales (HEFCW). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map or instructions on our ‘contact us’ page, call or email us at for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

HEFCW is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following items best-practice issues have been identified:

  • WCAG 2.1 success criterion: 1.4.13: Content on Hover or Focus: Navigation menu relies on hover to expand/collapse drop down menus
  • WCAG 2.1 success criterion: 2.4.3: Focus Order: Dynamically animated content affects focus order (when the page is fully loaded tabbing works as expected)
  • WCAG 2.1 success criterion: 4.1.1: Parsing

View details of timeframes in our accessibility roadmap.

Disproportionate burden



Interactive tools and transactions


Content that’s not within the scope of the accessibility regulations


PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to update the archive of circulars, the publication scheme, or responses published prior to 23rd September 2018.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

Outstanding non-compliance issues are being worked through, and any new content added to the site will be checked for compliance.

Preparation of this accessibility statement

This statement was prepared on 18th September 2020. It was last reviewed on 11th March 2021.

This website was last tested on 18th September 2020. The test was carried out by an external auditor with no affiliation to HEFCW or Waters Creative. Read more about how we tested the site.

You can read the full accessibility test report – report to follow.